Experience sharing on email drafting

  
很多tx平时要用邮件进行沟通，下面是我自己的一些在邮件撰写上的心得。因为当时我总结的时候用的英文，因此懒得再花费时间翻译回来了。[b]觉得没用的或者讨厌英文的可无视本帖子的内容
  
When drafting an email, it is worthy taking care to ensure that the content thereof are courtesy, professional and bussiness like, such as the word/term and the formality. Always keep in mind that the email, once sent, is usually irreversible. Therefore, it would be better to draft an email with the consideration of following advices/suggestions:
  
1) Keep the content concise and clear, discard or substitude the word/term that will bring ambiguous meaning or lead to a wrong expression;
  
2) Better to keep everything to the fact, sometimes, it would be dangerous to speculate, guess, assume, exaggerate or editorialize the fact in question;
  
3) Take control of your emotions. Rationality is superior to emotionality, and respect does more good than discourtesy;
  
3) Avoid revealing/leaking the trade secrets or disseminating internally sensitive materials to outside or irrelevant colleagues;
  
4) Never criticize individuals or their mistakes, but you should point out the mistake you have found and preferably provide a solution to fix the mistake;
  
5) Never draw unsubstantiated conclusion, especially in areas outside of your experience or responsibility.
  
At last, before sending out the email, asking yourself again that if you can testify everything written in the email. You should be responsible for every word you have written, because the content of email may possibly cited in news, litigation, or other circumstances as a negative evidence to you.
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太郑重了，我来几条简单的
  
1. 只发给需要知道的人
2. 别忘记主题和附件
3. 和电话配合使用
4. 要记住写下来的东西是谁都可能看到的，给他人留面子，给自己留退路
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